LEGAL REFERENCE

Privacy Policy - Aapki Maloomat Ki Hifazat

Aap jab skrill pe account banate ho, aapki personal maloomat hamari dirust fauran mehfooz ho jati hai. Ek transparent privacy approach mein hum janta hun ke aapka data...

Data encryption standardLocal payment protectionAccount verification process
skrill Privacy Policy - Aapki Maloomat Ki Hifazat

Hamari Privacy Ki Tafseel

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAWAL POOCHNA ASAAN

Privacy Ke Bare Mein Pooche

Agar privacy policy ke bare mein koi sawal ho, ya aapke data ke bare mein janana chahte ho, hamara support team ready hai. Email, chat, ya phone - teeno tareeqon se rapat kar sakte ho. Hum jaldi javab dete hain taki aapko clear samajh aa jaaye.

Team online

Support Email

[email protected] par likho apne sawal ke saath. Hum 24 ghante mein javab de dete hain jahan supported regions hain.

Live Chat

Lobby mein help button se chat khol sakte ho. Hamara team urdu mein baat karta hai aur aapke privacy concern ko samajhta hai.

Account Settings

Aapke account ke privacy tab mein jaao. Wahan data visibility, email preferences, aur cookie settings khud se manage kar sakte ho.

BHAROSA AUR SURAKSHA

Kyon Hum Privacy Ko Seriously Lete Hain

skrill ke backend mein encryption standard use hote hain jo banks use karte hain. JazzCash aur Easypaisa ke transactions protected data channels ke through hote hain. Jab aap SadaPay ya Raast se...

SSL Encryption

Sab server-to-browser communication 256-bit encryption mein hota hai. Jab JazzCash linked karte ho, toh link secure tunnel ke through jaata hai.

Data Audit Trail

Jab aap account verification ke liye document submit karte ho, hum audit log rakhte hain. Kaun access kiya, kab kiya - sab track hota hai.

Third-Party Isolation

Easypaisa ya Raast se withdrawal ke liye aapke account number hum directly unhe nahi dete. Tokenized reference use hota hai.

Breach Response

Agar kisi din data incident ho, aap directly notified honge. Hamara incident team 2 ghante mein activate hota hai.

Jurisdiction Compliance

Supported ilaqon mein hamara data practice local qanoon follow karta hai. Pakistan ke for SBP guidelines aur local regulations respected hain.

Independent Review

Saal mein ek baar external security firm aapke data handling ko review karta hai. Report hamari privacy team ko submit hota hai.

HAMARA CONSISTENCY

Privacy Policy Across Hamara Ecosystem

skrill ke sab pages aur sibling brands par ek jaise privacy rules hain. Chahe aap skrill.onl pe ho ya hamari sab kasoti supported regions mein, aapke data handling ek jaise mehfooz rehta...

01

Unified Data Standard

Jahan hamara lobby expand karta hai, wahan bhi same encryption aur audit practices follow hote hain. JazzCash, Easypaisa, SadaPay sab linked accounts ko equal protection milta hai.

02

Consistent Verification

New account opening mein, new withdrawal par, new payment method link karte time - verification process bilkul same hota hai. Aapka identity aur financial data ko same rigor se check hota hai.

03

Cross-Region Compliance

Pakistan mein supported ilaqon mein local qanoon respected hain. Agar Raast aur Easypaisa dono use karte ho, dono transactions ke liye hum consistent privacy standards apply karte hain.

04

Shared Security Logs

Jab aap JazzCash ya SadaPay se paise le-de karte ho, sab activity ek same tamam-e-waqt visible hota hai aapke account history mein. Transparency same rehti hai.

05

Consistent Cookie Policy

Chahe aap mobile app se ho ya desktop browser se, cookie aur tracking consent same offer hota hai. Aap jab setting change karte ho, sab devices par sync ho jata hai.

06

Unified Data Retention

Aapke withdrawal history, verification documents, payment method records - sab ke liye same retention schedule follow hota hai. Jab aap data delete karte ho, sab linked accounts mein delete hota hai.

07

Same Support SLA

Privacy request, data access request, deletion request - sab mein 30-din window hota hai. JazzCash linked ho ya Raast, support response time same rehta hai.

Aapka Account Security Ke Pehlu

Privacy sirf ek policy nahi - yeh hamara daily operation ka hissa hai. Jab aap skrill par hote ho, security features automatically chal rahe hote hain...

Session Timeout

15 minute inactivity par session auto-logout hota hai. Agar public device pe ho, toh aapka account automatically secure ho jata hai.

Two-Factor Verification

Withdrawal karte time OTP aata hai. JazzCash, Easypaisa, SadaPay - kisi bhi payment method se paise nikalne mein extra verification layer hota hai.

Device Recognition

Naya device se login karne par hamara system recognize karta hai. Aapko notification milta hai aur aap approve/deny kar sakte ho.

Withdrawal Whitelist

Raast ya SadaPay account once add kaarne ke baad, sirf wahi account mein withdrawal possible hota hai. Random account transfer nahi ho sakta.

Account Activity Log

Login, withdrawal, payment method change - sab ka timestamp aur location record hota hai. Aap anytime check kar sakte ho.

Email Confirmation

Har major action par email notification milta hai - withdrawal, account update, payment method link. Agar unauthorized action dekho, immediate report kar sakte ho.

Privacy Policy - FAQ

Account active rahne tak aapka verification data, transaction history, aur payment method details hamere paas rehte hain. Jab aap account close karte ho, tab personal identifying info 90 din mein delete ho jata hai. Lekin legal ya fraud investigation ke liye hum records 7 saal tak rakh sakte hain, jahan qanoon demand kare.

Nahi. Aapka JazzCash, Easypaisa, SadaPay ya Raast account number directly third parties ko nahi diya jata. Hum tokenized references aur secure APIs use karte hain. Sirf regulatory authorities ko, court order par, disclosure hota hai jahan qanoon zaroori kare.

Agar aapko unauthorized withdrawal ya unauthorized access ka shak ho, immediately support.com par likho ya chat kholo. Hum immediately account freeze karte hain aur fraud investigation start karte hain. Jab unauthorized transaction confirm hote hain, hum refund process shuru karte hain. Withdrawal protection policy apply hota hai.

Sab transaction history aapke account mein permanently visible rehti hai jab tak account active hai. Jab account close karte ho, tab bhi 12 mahine ke history accessible rehte hain. Uske baad archive format mein stored rehti hai lekin direct account access se nahi dikhai dete.

App aapka general location jaanta hai only compliance check karne ke liye - supported regions verify karne ke liye. Detailed GPS tracking nahi hota. Aap location permissions apne phone settings se disable kar sakte ho aur app phal bhi jayega, bas app-based geolocation check nahi hoga.

Haan. Jab koi material change hote hain, hum email notification bhejte hain aur aapko accept karne ke liye prompt aata hai. Agar naye terms se agree nahi karte, aap account use nahi kar sakte but data delete request de sakte ho.

Raast transaction ke liye aapka account number encrypted tunnel through bhejta hai. Encryption 256-bit SSL standard follow karta hai. Raast ke servers tak secure connection rehta hai aur hamere side par token-based reference store hota hai, original number nahi.